FAQ

How much does shipping cost?

All orders over $45.00 qualify for FREE SHIPPING. Orders under $45.00 ship for a flat rate of $5. All items will be shipped USPS First-Class Mail. FREE in store pick up and curbside pickup is also available! Be sure to select this option at check out.

What is Curbside Pickup?

1. Call in or complete your transaction on our website for an item you’ve seen on Facebook, Instagram, or our website.

2. We will get your item(s) ready for you. Please let us know when you will be by to pick it up.

3. Call us when they pull up in front of the store & we will deliver it to your car.

What is your Return Policy?

Falcon Creek Boutique is happy to give store credit within 14 days of purchase & must be in its original condition with all tags still intact. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All items must be returned in their original packaging with tags attached. We cannot accept items that have been worn or washed. Non-refundable items are gift cards, monogrammed merchandise, or sale items. All eligible returns will be given store credit. Customers are responsible for the return shipping costs back to us. Prepaid return labels are not provided. Original shipping charges will not be refunded. Additional shipping charges will be applied for exchanges. Return and exchanges may be mailed to: Falcon Creek Boutique 111 South Main Street Madisonville, KY. 42431

Where are you located?

Falcon Creek Boutique 111 South Main Street Madisonville, KY. 42431

What are your hours?

Monday: 11:00 pm - 5:00 pm

Tuesday: 11:00 pm - 5:00 pm

Wednesday: 11:00 pm - 5:00 pm

Thursday: 11:00 am - 7:00 pm

Friday: 11:00 am - 5:00 pm

Saturday: 10:00 am - 3:00 pm

Sunday: CLOSED

Size Charts?

Click on the brand in inquiry to view each sizing chart. Angel Dear, Finn & Emma, Milkbarn, Ruffle Butts & Rugget Butts

Parking?

Main Street, Sugg Street, or at 5/3 Bank Parking Lot

I don't see the answer to my question?

Contact us! We'd love to hear from you and assist you as best we can.

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